Zendesk

Customer Support Closed Source

AI Agents by Zendesk resolve customer and employee conversations across any channel.

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Freemium

Pricing Model

General Purpose

Industry

Zendesk AI Agents are designed to streamline entire customer service processes by leveraging AI technology to automate and enhance interactions across multiple communication channels. These agents aim to provide fast, accurate responses while freeing up human agents for more complex tasks, ensuring a better customer experience.

Zendesk Key Features

AI agent interaction across all communication channels
Advanced quality assurance features
Automated ticketing
Data privacy and protection
Integrated help center
Messaging and live chat support
Voice support
Workforce management solutions

Zendesk Use Cases

Customer service automation
Employee service support
Integration with various platforms
Real-time customer engagement
Workflow automation

Zendesk Demo Video

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