Joy

Joy

Customer Support Closed Source

Joy is the leading AI answering service that combines AI and live agents for exceptional customer service.

Freemium
Pricing Model
General Purpose
Industry
Joy is a virtual receptionist software that automates scheduling and answers complex questions over the phone, providing human-like interactions with 24/7 availability. It allows businesses to improve customer service and reduce costs through the use of a hybrid AI and live agent model.

Joy Key Features

  • 24/7 customer support
  • Call escalation to live agents
  • Customizable call scripts
  • Human quality service
  • Instant call answerings
  • Integration with third-party apps

Joy Use Cases

  • Business communication management
  • Customer service automation
  • Live answering service
  • Scheduling and message handling