AI Sommelier
AI Sommelier
Customer Support Closed SourceAI Sommelier for wine, spirits & beer retailers, offering 24/7 product recommendations based on live inventory.
Freemium
Pricing Model
General Purpose
Industry
Pinpointed helps wine and spirits retailers boost e-commerce revenue by answering every pairing, gifting, and budget question 24/7 with recommendations from the products they stock. The AI Sommelier assists customers in making confident purchasing decisions by providing product recommendations and pairing suggestions.
AI Sommelier Key Features
- 24/7 availability
- Integration with e-commerce systems
- Natural language processing for user queries
- Session-level analytics for engagement tracking
- Supports 16 languages
AI Sommelier Use Cases
- Customer support
- E-commerce sales assistance
- Product recommendations
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