AI Sommelier

Customer Support Closed Source

AI Sommelier for wine, spirits & beer retailers, offering 24/7 product recommendations based on live inventory.

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Freemium

Pricing Model

General Purpose

Industry

Pinpointed helps wine and spirits retailers boost e-commerce revenue by answering every pairing, gifting, and budget question 24/7 with recommendations from the products they stock. The AI Sommelier assists customers in making confident purchasing decisions by providing product recommendations and pairing suggestions.

AI Sommelier Key Features

24/7 availability
Integration with e-commerce systems
Natural language processing for user queries
Session-level analytics for engagement tracking
Supports 16 languages

AI Sommelier Use Cases

Customer support
E-commerce sales assistance
Product recommendations

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